What should I do when an item is out of stock?Updated 4 days ago
The item of your dreams is out of stock?
Oh no… but we promise, we won't leave you hanging like that!
Here's how to stay on the lookout and not miss its big comeback 🧡✨
If it's out of stock, you can choose to create a little alert by clicking the "Notify me when it's back 🔔" button, under the "unavailable" box.
You'll then be notified by email as soon as it's back with us, so you can complete your purchase. 😊
If you can't create the alert, don't hesitate to ask customer support.
(If the box doesn't appear, you can refresh the page so the button shows up again.)
🧡
I hope this article answered your question,
if not, our customer support team remains entirely at your disposal at [email protected] or via our chat.
Margaux and Chloé will be delighted to help you.