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My item arrived brokenUpdated 9 days ago

Did one of your products arrive broken? 😖


When you receive your order, it sometimes happens that some products get broken during transport...🙈

Here are the steps to follow:

  • Grab your phone, take a photo of your broken item, of the condition of the box and of the other items, if they are unusable.
  • Open your mailbox and send your request to this address [email protected], attaching your photos and your order number. 📧
  • Dorine & Magalie will take the time to review your message and offer you the best solution. ❤️


I hope this article answered your question. ✨

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