My item arrived brokenUpdated 9 days ago
Did one of your products arrive broken? 😖
When you receive your order, it sometimes happens that some products get broken during transport...🙈
Here are the steps to follow:
- Grab your phone, take a photo of your broken item, of the condition of the box and of the other items, if they are unusable.
- Open your mailbox and send your request to this address [email protected], attaching your photos and your order number. 📧
- Dorine & Magalie will take the time to review your message and offer you the best solution. ❤️
I hope this article answered your question. ✨