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La livraison

Retrouvez tous les informations concernant la livraison d'un de vos colis. Quel est le délai de livraison, comment suivre mon colis ? Toutes les réponses concernant vos achats sur votre sellerie en ligne préférée sont justes ici.

What are the delivery times?

Indeed, we try to do everything we can to get your parcels shipped as quickly as possible. 😊. Deliveries currently take between 2 and 5 working days for a shipment within France. A handy tracking link is sent to you as soon as your order is dispatch

What are the delivery times during Black Friday?

Many of you placed your trust in us during this Black Friday, and that touches us enormously. 🧡. Our team is currently 100% mobilised to process your orders with Love and offer you the best possible experience. However, due to the exceptional influx

Where do you deliver?

At Ohlala, we deliver worldwide. 🌏✈️. 🚨 Please note, some countries are subject to customs fees.🚨. ❤️. If, however, you have the slightest question about your shipment, please don't hesitate to contact us at the address [email protected] o

How much are the shipping costs?

How much does shipping to France and Belgium cost? :. At a pickup point, the shipping costs are €4.95 and free from €79 of purchase. 🥰. You can find the list of pickup points near you right here. Some items, such as salt licks, are subject to additi

How to track my parcel?

Tracking your parcel is very simple!. As soon as your order leaves our warehouse, we send you an email confirming the shipment of your parcel with a tracking link allowing you to follow the delivery. If you already have your order tracking number, go

I haven't received my parcel?

First, go to order tracking in your customer account, in the section "orders". Then click on the relevant order and make sure it hasn't already been presented or delivered. Sometimes your order is marked as delivered but there's nothing in your mailb

My item arrived broken

Did one of your products arrive broken? 😖. When you receive your order, it sometimes happens that some products get broken during transport...🙈. Here are the steps to follow:. I hope this article answered your question. ✨